privacy-policy

Privacy Policy for Cashew Quality Analyst Association of Ghana (CQAAG)

Effective Date: January 04, 2026 Last Updated: January 04, 2026 The Cashew Quality Analyst Association, Ghana (“CQAAG”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website (the “Website”), become members, or interact with our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Data Protection Act, 2012 (Act 843) of Ghana and other applicable laws. By using our Website or providing information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or provide personal information.

1. Information We Collect

We collect information in the following ways: a. Information You Provide Directly: Name, email address, phone number, postal address, professional qualifications, employment details, and other information when you:
  • Register as a member
  • Sign up for events, training, or newsletters
  • Submit a contact form or inquiry
  • Apply for certification or resources
b. Automatically Collected Information:
  • IP address, browser type, device information, operating system, and referral pages
  • Usage data such as pages visited, time spent on the site, and click patterns (via cookies or similar technologies)
c. Information from Third Parties:
  • We may receive information from partners (e.g., event co-organizers) or public sources related to the cashew industry.
We do not collect sensitive personal data (e.g., health, ethnic origin, political opinions) unless strictly necessary and with your explicit consent.

2. How We Use Your Information

We use your information for legitimate purposes, including:
  • Processing membership applications and renewals
  • Communicating about events, training, certifications, news, and industry updates
  • Managing member directories (with your consent)
  • Improving the Website and our services
  • Complying with legal obligations (e.g., reporting to regulatory bodies like the Tree Crops Development Authority)
  • Preventing fraud or misuse of the Website
We process data based on your consent, contractual necessity (e.g., membership), or legitimate interests of CQAAG.

3. Sharing of Information

We do not sell your personal information. We may share it only in these limited cases:
  • With service providers (e.g., website hosting, email services) who are bound by data protection obligations
  • With partners for joint events or training (with your consent)
  • To comply with laws, court orders, or government requests
  • In the event of a merger, reorganization, or transfer of association assets
Third-party providers must comply with the Data Protection Act, 2012 (Act 843).

4. Cookies and Similar Technologies

Our Website uses cookies to enhance user experience (e.g., remembering preferences).
  • Essential cookies: Required for site functionality
  • Analytics cookies: Help us understand site usage (e.g., via Google Analytics, anonymized where possible)
You can manage cookies through your browser settings. Disabling them may affect site functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse (e.g., encryption, access controls). However, no online transmission is 100% secure.

6. Data Retention

We retain personal information only as long as necessary for the purposes stated (e.g., duration of membership + reasonable period for records) or as required by law. After that, we securely delete or anonymize it.

7. Your Rights under the Data Protection Act, 2012 (Act 843)

You have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Request deletion (subject to legal obligations)
  • Lodge a complaint with the Data Protection Commission (dataprotection.org.gh)

8. Links to Third-Party Websites

Our Website may link to external sites (e.g., partners in the cashew industry, TCDA, CCG, ACA). We are not responsible for their privacy practices. Review their policies separately.

9. Children’s Privacy

Our Website is not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with a revised effective date. Significant changes will be notified via email or Website notice.

11. Contact Us

For questions, requests, or complaints:

You may also contact the Data Protection Commission of Ghana for further assistance.

Thank you for trusting CQAAG with your information. We are dedicated to maintaining the highest standards of data protection in supporting Ghana’s cashew quality professionals.
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